Protecting Your Personal Information

We are committed to ensuring the personal information you provide us with is protected. This privacy policy sets out how Brooks Leney complies with data protection requirements. It applies between you, the user of this website, and Brooks Leney, the owner of this website and concerns our use of any or all of the data collected by us or provided by you in relation to your use of the website.

What we collect and why

We collect and process personal information from you to allow us to answer your enquiries, ensuring that the content from our site is presented in the most effective manner for you and for your computer, to notify you of changes to our website (including services and products) and to carry out our obligations under any contracts entered into between you and us.

At each stage, you will be able to see what information we request, such as your name, contact details and information relating to your specific enquiry. If you contact us other than via our website, we may keep a record of that correspondence.

We also collect and process details of your visits to our site and the resources that you access.

What we do with the information we collect

When you use this website and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this policy.

The information we collect about you is used solely for the purposes for which it was provided. We will only use it for additional purposes, such as marketing, if we have received your prior consent to do so.

The information you provide may be shared with employees throughout our company in order to deal with your enquiry or request. We will not share your information with any third parties other than when we are legally obliged to do so.

We will not sell your information to any third party, unless we or one of our Subsidiary Companies is sold itself.

If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Brooks Leney, 5 The Courtyards, Phoenix Square, Colchester, CO4 9PE or by emailing us at team@brooksleney.co.uk

Your data security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Please do not divulge any sensitive information via our website. A member of our team will discuss your details with you in person.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.  You may also choose to restrict the collection or use of your personal information.

Under the Data Protection Act 1998 you have the right, for a fee, to ask us for a copy of the information we hold about you and to have any inaccuracies corrected or removed. To do this, please write to us at Brooks Leney, 5 The Courtyards, Phoenix Square, Colchester, CO4 9PE or by emailing us at team@brooksleney.co.uk

Links to other websites

Our website may contain links to other websites. Such sites are not governed by this privacy statement and we cannot be responsible for the protection and privacy of any information that you provide to that site. Please review the privacy statement applicable to the website in question.

About IP addresses and cookies

We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration. This information, also known as ‘cookies’ allow us to monitor how you use our site. Cookies help us to understand how our customers and potential customers use our website so we can develop and improve its design, layout and function. We may also use the information to compile reports and to help us improve the site.

A cookie is a small file that will ask permission to be stored on your computer’s hard drive. It records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.

If you do not want us to use cookies in your browser, you can normally set your browser to reject cookies or to alert you should a website attempt to put a cookie on your computer.

For information about how to disable cookies in your browser please visit the aboutcookies website.